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Booking Terms and Conditions

  1. WHO IS RESPONSIBLE: The person signing the booking form is assumed to have full authority of all the persons on the booking form, and to have accepted our terms & conditions on behalf of all the persons named.
  2. HOLIDAY PRICE: The prices are shown on the Francecarp price list and are guaranteed from the date we receive your completed booking form and deposit.
  3. RESERVATIONS: Your fishing holiday will be reserved when we receive your completed booking form and deposit .A confirmation will be sent to you showing the date(s) reserved. The deposit paid and details of when and how to pay the balance.
  4. DEPOSIT: A deposit of 25% of the total holiday cost for drive & survive or 50% for the all inclusive package should be sent to FRANCECARP LTD, 9 Saddle Back Close, Calne Wiltshire SN11 8HW. Deposit is non refundable on all our packages.
  5. BALANCE OF PAYMENT: To be paid six weeks prior to commencement of holiday. If the balance is not received on time FRANCECARP reserves the right to terminate the holiday forthwith and a booking charge of 25% will be incurred. On receipt of your balance payment we will send you a receipted invoice and details of how to get to the lake.
  6. REFUNDS & CANCELLATIONS: All our packages do not offer any refund on cancellation, however we will accept a replacement angler. Charges will apply at the airlines current rate for any changes to the flights. At our discretion and subject to availability we may offer a transfer of dates to an alternative time.
  7. MEALS & EXTRAS: Meals are to be paid for on arrival, meals not taken or cancelled will not be refunded, any snacks/drinks, boilies or pellets etc purchased on site during your holiday should be paid for before you leave. Payment in Euros only.
  8. INSURANCE: You are strongly advised to take out a comprehensive travel insurance policy covering medical and cancellation expenses plus personnel belongings and accident cover as our own insurance does not cover you.
  9. PASSPORTS: It is your responsibility to ensure that all members of your group or family hold valid passports for travel within the European community.
  10. THE LAW: Signature on the booking form constitutes a contract between you and FRANCECARP and is accepted by both parties to be subject to English law.
  11. FORCE MAJURE: We are not liable for any loss, delay or cancellation due to the following: Fire, Storm, Flood, closure of Ports / airports, Weather conditions Acts of God, Riot and Political unrest / Industrial Disputes, war or any other events beyond our control.
  12. LIABILITY: Under no circumstances shall our liability exceed the amount paid by you to us for your holiday.
  13. FISHERY RULES: All persons agree to abide by the fishery rules; copies available on request.
  14. TERMINATION:  We reserve the right to Terminate immediately the services that we are contractually obliged to provide you if we or our employees or our transport agents consider your behavior likely to cause unacceptable annoyance or harm to any other persons or damage to fish or property.
  15. COMPLAINTS: In the unlikely event that you or member of your party have a complaint regarding your stay please advise our representative immediately.
  16. GOOD CONDUCT BOND: There is a bond of 75 Euros to be paid on arrival which will be refunded on departure.
  17. IF A Log Cabin IS BOOKED, a further 100 Euros will be paid as a deposit for breakages, or if the Log Cabin is left in an unreasonable state of tidiness or cleanliness. This will be refunded pending an investigation before your departure.
  18. A DEPOSIT/BOND FOR TACKLE HIRE will be required in case of damages or breakages to hired tackle, this is 100 euros, this will be refunded on your departure subject to no damage or breakages to the hired tackle.
  19. If you are hiring tackle we DO NOT supply reels and alarms within the package. Reels and alarms can be hired separately at an extra cost of €10 (Euros) for each reel and €10 (Euros) for each alarm. 
  20. ALL DAMAGES OR BREAKAGES must be paid for or replaced before you leave.
  21. THE Log Cabin MUST be kept in a reasonable state of tidiness and cleanliness at all times.
  22. FLIGHTS with RyanAir or FlyBee. Bookings with flights will be subject to the RyanAir and FlyBee terms and conditions. Francecarp Ltd accepts no responsibility for the services offered by RyanAir and FlyBee or their agents. Any changes or additions to the basic flight prices will be charged to you at the airlines current rates.
  23. FLIGHT fuel or tax surcharges may apply on some flights booked. An additional surcharge may apply from  Southampton or on bank holidays. Any surcharge will be added to your overall price. These surcharges will be communicated to you six weeks before departure.
  24. AIRPORT PICK UP if this service is used Francecarp do not guarantee the timings of this service, we will endeavor to arrive at the airport in plenty of time to catch the flight. However circumstances beyond our control may occur from time to time, Francecarp therefore do not accept any responsibility or liability for missed flights. Please note at all times it is your responsibility to ensure you are at the airport in time to catch the flight. 
  25. ONE GAS BOTTLE is provided free of charge. Further bottles are NOT included, these can be purchased on site for 30 Euros for the large bottles and 5 Euros for the small bottles.
  26. ARRIVAL TIME time for the lake or the accommodation is no earlier than 2 pm on the day of your arrival. Departure time is no later than 11 pm on your departure day. Subject to availability we can be flexible with these times, please contact us to discuss your requierments. 
  27. A ROWING BOAT is on site for the sole use by anglers. This can be used between the hours of 9am to 10am in the morning and 5pm to 6pm in the evening. The boats are used at the anglers own risk, Francecarp Ltd or it's representatives accept no responsibility or liability for any accidents caused while using the rowing boats.
  28. THE 10% block booking discount only applies to the cost of the fishing. It does not include any extras like, flights food, bait, tackle hire, accommodation and pick up service.

We can now accept payments with your credit or debit card via

Tight lines.

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